
Episode 165: Building Strong Customer Relationships from Day One
As business owners, we all know the value of a loyal customer, but have you ever considered how much of that loyalty is built right
As business owners, we all know the value of a loyal customer, but have you ever considered how much of that loyalty is built right
As entrepreneurs, we often focus on financial metrics like revenue and profit to gauge the success of our businesses. But are numbers alone the true
In this episode of the “Empower Her Business Accelerator” podcast, host Philippa Channer concludes the October series on mapping the customer journey and building client relationships. She addresses key questions on creating effective content for different customer journey stages, reducing decision-making friction, and maintaining post-purchase engagement. Philippa emphasizes understanding the audience, providing genuine value, simplifying processes, and consistent communication. She also promotes an upcoming empowerment program launching in January 2025 and teases future podcast topics. The episode underscores the importance of nurturing client relationships for business success.
In this episode of the Empower Business Accelerator Podcast, host Philippa Channer delves into the crucial decision and retention stages of the customer journey. She offers strategies for converting prospects into loyal clients and maintaining these relationships post-purchase. Key tactics include clear call-to-actions, personalized follow-ups, exceptional customer service, and loyalty programs. Philippa emphasizes the importance of nurturing client relationships for long-term business success. Additionally, she announces the upcoming launch of the Empower program’s group sessions in January 2025, inviting listeners to join and connect with fellow entrepreneurs.
In this episode of the “Empower Her Business Accelerator” podcast, host Philippa Channer delves into the customer journey, outlining its five critical stages: awareness, consideration, decision, retention, and advocacy. She emphasizes the importance of understanding these stages to build strong client relationships. Philippa also announces the launch of a new group session for the Empower Her program in January 2025, aimed at helping entrepreneurs enhance their marketing strategies. Throughout the episode, she provides valuable insights and examples for each stage, encouraging listeners to join the upcoming series for deeper exploration.
In this episode of the Empower Business Accelerator Podcast, host Philippa Channer leads a special Q&A session on the importance of mission and vision statements for businesses. Philippa clarifies the differences between these statements, offers practical advice on crafting them, and underscores their role in guiding daily actions and long-term goals. She also discusses the value of sharing these statements with clients to connect with the brand’s values. Philippa hints at future topics, including her personal experiences with burnout and the customer journey, and invites listeners to book a discovery call to align their business with their purpose.
In this episode of the “Empower Her Business Accelerator” podcast, Philippa Channer delves into the crucial role of vision statements for female entrepreneurs. She explains that a vision statement acts as a guiding star, providing direction and motivation. Philippa offers practical tips for crafting an inspiring vision statement, emphasizing specificity, vivid language, and emotional resonance. She also highlights the connection between mission and vision statements and encourages listeners to dream big. Additionally, Philippa promotes the Empower program, designed to help entrepreneurs unlock their potential. This episode serves as a motivational guide for articulating and leveraging business visions.
In this special Q&A episode of the “Empower Her Business Accelerator” podcast, Philippa Channer addresses key questions about understanding one’s ideal client and crafting a compelling value proposition. She offers practical advice for those feeling overwhelmed, emphasizing the importance of clarity over catchiness. Philippa shares her personal journey in refining her value proposition, highlighting the need for ongoing development. She encourages listeners to book a free discovery call to explore further support through the Empower Her program. This episode is a valuable resource for entrepreneurs looking to enhance their marketing strategies and business clarity.
In this episode of the Empower Her Business Accelerator podcast, Philippa Channer continues the discussion on crafting a compelling value proposition for businesses. She emphasizes the importance of clarity, impact, and differentiation, offering actionable steps for refining and testing these propositions to ensure they resonate with ideal clients. Philippa also promotes the upcoming “Empower Her Power Session” workshop and encourages listeners to submit questions for future episodes. She highlights the significance of a strong value proposition in attracting dream clients and standing out in a competitive market.
In this episode of the Empower Her Business Accelerator podcast, Philippa Channer guides female entrepreneurs in crafting compelling value propositions. She emphasizes understanding clients’ pain points and positioning oneself as an expert who can lead them to desired outcomes. Philippa outlines steps to create a value proposition that focuses on client transformation, backed by proof and specificity. She also introduces the Empower Her program and upcoming Power Sessions designed to support business growth. Listeners are encouraged to subscribe, join workshops, and book discovery calls to unlock their full potential.