How to Measure the ROI of Your Marketing Channels When it comes to marketing, investing in the right channels is just as important as knowing
How to Identify the Best Marketing Channels for Your Business Marketing is essential for growing your business, but with so many channels available—social media, email,
How to Personalize Customer Experience at Every Touchpoint In today’s fast-paced digital world, customers are flooded with choices. With so many brands competing for attention,
Building a business isn’t just about attracting new customers—it’s about creating a loyal customer base that comes back again and again. In this week’s episode
As business owners, we all know the value of a loyal customer, but have you ever considered how much of that loyalty is built right
As entrepreneurs, we often focus on financial metrics like revenue and profit to gauge the success of our businesses. But are numbers alone the true
In this episode of the “Empower Her Business Accelerator” podcast, host Philippa Channer concludes the October series on mapping the customer journey and building client relationships. She addresses key questions on creating effective content for different customer journey stages, reducing decision-making friction, and maintaining post-purchase engagement. Philippa emphasizes understanding the audience, providing genuine value, simplifying processes, and consistent communication. She also promotes an upcoming empowerment program launching in January 2025 and teases future podcast topics. The episode underscores the importance of nurturing client relationships for business success.
In this episode of the Empower Business Accelerator Podcast, host Philippa Channer delves into the crucial decision and retention stages of the customer journey. She offers strategies for converting prospects into loyal clients and maintaining these relationships post-purchase. Key tactics include clear call-to-actions, personalized follow-ups, exceptional customer service, and loyalty programs. Philippa emphasizes the importance of nurturing client relationships for long-term business success. Additionally, she announces the upcoming launch of the Empower program’s group sessions in January 2025, inviting listeners to join and connect with fellow entrepreneurs.
In this episode of the “Empower Her Business Accelerator” podcast, host Philippa Channer delves into the customer journey, outlining its five critical stages: awareness, consideration, decision, retention, and advocacy. She emphasizes the importance of understanding these stages to build strong client relationships. Philippa also announces the launch of a new group session for the Empower Her program in January 2025, aimed at helping entrepreneurs enhance their marketing strategies. Throughout the episode, she provides valuable insights and examples for each stage, encouraging listeners to join the upcoming series for deeper exploration.
In this episode of the Empower Business Accelerator Podcast, host Philippa Channer leads a special Q&A session on the importance of mission and vision statements for businesses. Philippa clarifies the differences between these statements, offers practical advice on crafting them, and underscores their role in guiding daily actions and long-term goals. She also discusses the value of sharing these statements with clients to connect with the brand’s values. Philippa hints at future topics, including her personal experiences with burnout and the customer journey, and invites listeners to book a discovery call to align their business with their purpose.
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