Episode 148: Mapping the Customer Journey – Understanding the 5 Stages

October 7, 2024 No Comments

In this episode of the “Empower Her Business Accelerator” podcast, host Philippa Channer delves into the customer journey, outlining its five critical stages: awareness, consideration, decision, retention, and advocacy. She emphasizes the importance of understanding these stages to build strong client relationships. Philippa also announces the launch of a new group session for the Empower Her program in January 2025, aimed at helping entrepreneurs enhance their marketing strategies. Throughout the episode, she provides valuable insights and examples for each stage, encouraging listeners to join the upcoming series for deeper exploration.

Episode 142: Your Value Proposition Questions, Answered!

August 26, 2024 No Comments

In this special Q&A episode of the “Empower Her Business Accelerator” podcast, Philippa Channer addresses key questions about understanding one’s ideal client and crafting a compelling value proposition. She offers practical advice for those feeling overwhelmed, emphasizing the importance of clarity over catchiness. Philippa shares her personal journey in refining her value proposition, highlighting the need for ongoing development. She encourages listeners to book a free discovery call to explore further support through the Empower Her program. This episode is a valuable resource for entrepreneurs looking to enhance their marketing strategies and business clarity.

Episode 141, Crafting Your Irresistible Value Proposition (Part 2)

August 19, 2024 No Comments

In this episode of the Empower Her Business Accelerator podcast, Philippa Channer continues the discussion on crafting a compelling value proposition for businesses. She emphasizes the importance of clarity, impact, and differentiation, offering actionable steps for refining and testing these propositions to ensure they resonate with ideal clients. Philippa also promotes the upcoming “Empower Her Power Session” workshop and encourages listeners to submit questions for future episodes. She highlights the significance of a strong value proposition in attracting dream clients and standing out in a competitive market.

Episode 138: Q&A Regarding the Problems our Clients Have and the Solutions We Offer

July 29, 2024 No Comments

In this episode of the Empower Business Accelerator Podcast, Philippa Channer hosts a special Q&A session addressing key entrepreneurial challenges. She offers insights on identifying client pain points, mapping solutions without being overly salesy, and the importance of niching down. Philippa also discusses strategies for engaging clients during slower seasons and emphasizes the role of entrepreneurs as guides rather than fixers. She highlights the power of storytelling in marketing and the need for lightweight offers during slow periods. The episode concludes with a preview of next month’s focus on value propositions, encouraging ongoing client understanding and authentic marketing.

Episode 137: Beat the Summer Slump with some Client-Focused Strategies

July 22, 2024 No Comments

In this episode of the Empower Her Business Accelerator podcast, host Philippa Channer discusses strategies for overcoming the summer slowdown in business. She acknowledges the challenges female entrepreneurs face during this period, such as client vacations and decision fatigue. Philippa emphasizes adopting a solution-focused mindset, using the slowdown for strategic reflection and goal-setting. She suggests offering smaller, targeted services like strategy sessions and workshops to address summer-specific pain points. Additionally, she advises revamping marketing and streamlining business systems. Philippa invites listeners to explore the Empower Her program for ongoing support and announces a Q&A session for the next episode.

Episode 136: Become the Guide, Not the Hero: Client-Powered Transformations

July 15, 2024 No Comments

In this episode of the Empower Her Business Accelerator podcast, host Philippa Channer discusses the importance of shifting from a hero to a guide in the client’s journey. She explains the drawbacks of a savior mindset, such as client dependency and burnout, and advocates for a guide mindset to empower clients. Philippa shares personal anecdotes and provides language examples to reflect this shift. She emphasizes the role of a guide in offering strategies and support while allowing clients to achieve their own success. Philippa also hints at discussing how to incorporate this guide mindset into marketing in the next episode.

Episode 134: Inside Your Client’s Mind: The Problems They Wrestle With

July 1, 2024 No Comments

In this episode of the Empower Her Business Accelerator podcast, host Philippa Channer delves into the significance of understanding clients’ pain points to craft compelling marketing messages. She highlights common struggles faced by female entrepreneurs, such as niche clarity, brand messaging, and tech overwhelm. Philippa shares a personal success story of using AI tools to help a client. She advises on identifying pain points through client feedback, competitor analysis, and social media monitoring. Philippa concludes by inviting listeners to book a free discovery call to explore the Empower program for tailored business solutions.

Episode 129: Building a Business on Faith: Aligning Your Values and Your Work

May 29, 2024 No Comments

In this insightful episode of the “Marketing 101 for Small Business Owners” podcast, host Philippa Channer delves into the intersection of personal faith and business values. She offers listeners practical advice on how to infuse their spiritual beliefs into their business practices, ensuring that their company not only thrives commercially but also aligns with their moral compass. This episode is a must-listen for entrepreneurs seeking to create a business that truly represents their convictions.

Episode 127: Level Up Your Client Experience: CRMs and Customer Journey Mapping

May 15, 2024 No Comments

In the latest episode of the Marketing 101 for Small Business Owners podcast, host Philippa Channer explores the transformative role of technology in client relations and business efficiency. She introduces CRM and customer journey mapping as key tools for small businesses to enhance customer experiences and streamline operations. Philippa also announces the podcast’s rebranding to “Empower Business Accelerator Show” and promotes the “Empower Her Power Session” workshop for female entrepreneurs. She breaks down the five stages of the customer journey and advocates for the integration of CRM with journey mapping to gain deeper insights and improve customer interactions.

Additionally, Philippa shares practical tools for implementing these strategies and offers a free consultation for personalized guidance.

Episode 126: From One-Time Customers to Raving Fans: Building Loyalty That Lasts

May 8, 2024 No Comments

In the latest episode of the Marketing 101 for Small Business Owners podcast, host Philippa Channer unveils the show’s new name, “Empower Her Business Accelerator Show,” and invites listeners to engage with the upcoming “Empower Her Power Session” workshop. Philippa shares invaluable tips on enhancing customer loyalty, suggesting personalized gestures, community building, and the importance of feedback to exceed expectations and create lasting client relationships. She also touches on the benefits of personalization in marketing efforts. The episode wraps up with a call to action for the next episode on customer relationship management and an offer for a free consultation to elevate business client experiences.