
Episode 167: How to Foster Loyalty and Retention in a Digital World
Ever feel like keeping customers coming back is harder than ever? You’re not alone. Today we live in a world that is fast-paced and very
Ever feel like keeping customers coming back is harder than ever? You’re not alone. Today we live in a world that is fast-paced and very
Building a business isn’t just about attracting new customers—it’s about creating a loyal customer base that comes back again and again. In this week’s episode
In this episode of the “Empower Her Business Accelerator” podcast, host Philippa Channer concludes the October series on mapping the customer journey and building client relationships. She addresses key questions on creating effective content for different customer journey stages, reducing decision-making friction, and maintaining post-purchase engagement. Philippa emphasizes understanding the audience, providing genuine value, simplifying processes, and consistent communication. She also promotes an upcoming empowerment program launching in January 2025 and teases future podcast topics. The episode underscores the importance of nurturing client relationships for business success.
As we stand at the threshold of a new year, it’s tempting to charge ahead with fresh goals and strategies. However, I firmly believe that the key to moving forward is to first look back. Reflecting on the past year isn’t just about reminiscing; it’s a strategic move to enhance your business’s future performance. Let’s explore how we can transform our past experiences into a blueprint for growth and improvement.